Instant, accurate responses that improve customer experience.
Instantly resolves common questions while directing complex inquiries to the right human agent.
Adapts to customer interactions, refining answers based on context and past conversations.
Provides consistent support on chat, email, social media, and other customer touchpoints.
Engage Better with our top-notch Customer Service Chatbot Solutions
Tailor your requirements and pick the perfect plan to get started.
| Features | Basic | Standard | Premium |
|---|---|---|---|
| AI Chatbots (concurrent) | 1 | 1 | 1 (extendible to 5) |
| Audio Call | Yes | Yes | Yes |
| Video Call | No | No | Yes |
| Supervisor Panel | Yes | Yes | Yes |
| Price per Chatbot | USD 45/month | USD 80/month | USD 125/month |
| Onboarding Cost | USD 800 (One-time) | USD 3000 (One-time) | Request a QuoteRequest a Quote |
| Data Source Integrations | Website content and Files data upto 1 GB | Website content and Files data upto 2 GB + 25 APIs integration Integration with your existing applications will be required for access and data exchange with chatbot. e.g. booking availability, payment status etc. | Website content and Files data upto 10 GB + 50 APIs integration Integration with your existing applications will be required for access and data exchange with chatbot. e.g. booking availability, payment status etc. |
| Support Agents (8 hrs shift) | Starting at USD 750/shift | Starting at USD 750/shift | Starting at USD 750/shift |
Support Agents (8 hrs shift) (Starting at USD 750/shift)
Support Agents (8 hrs shift) (Starting at USD 750/shift)
Support Agents (8 hrs shift) (Starting at USD 750/shift)
From Technology Heavyweights To Innovative Startups
Absolutely. Unlike standard AI customer service solutions, Evana handles thousands of queries simultaneously without compromising response quality.
Yes, Evana can be deployed on-premise or on secure cloud environments, ensuring compliance with industry regulations.
Evana is designed primarily for customer support, but if you’re looking for AI-driven sales and lead acquisition, consult our SalesBot page.
We are a group of technology experts committed to designing, developing and delivering solutions for our clients, since the year 2006. Our team of 425+ stays ahead of the ever-evolving technology landscape it works in. Thus, we keep honing and expanding our expertise in order to cater to both startups as well as established enterprises. Know more about us here.
CMMI - Level
5
ISO 27001 : 2022 ISO 9001 : 2015A- 5, IT Park, Dehradun, Uttarakhand, India, PIN - 248001.
We are proud to allocate our CSR funds to support the PM's Citizen Assistance and Relief in Emergency Situations Fund for the FY 2022-23.
